Terms and Conditions

This Agreement is a binding agreement between you and Prize Voucher Agency Pty Ltd. It also sets out some of the terms and conditions governing competitions and purchasing goods and services on this Site, so please read it carefully. If you are uncertain, or you do not agree with the terms and conditions or any of the Annexures then you should not accept them. We will provide you with the Services only once you have accepted the terms and conditions of this Agreement.

1. Acceptance of Terms

The services that Prize Voucher Agency Pty Ltd provides to Users are subject to the following Terms of Use (“TOU’). Prize Voucher Agency Pty Ltd reserves the right to update the TOU at any time without notice to User. The most current version of the TOU can be reviewed by clicking on the “Terms & Conditions” hypertext link located at the bottom of our Web pages.
A. This Agreement, which incorporates by reference other provisions applicable to use of www.prizevoucher.com, including, but not limited to, supplemental terms and conditions set forth hereof (“Supplemental Terms”) governing the use of certain specific material contained in www.prizevoucher.com, sets forth the terms and conditions that apply to use of www.prizevoucher.com by User. By using Prize Voucher Agency Pty Ltd (other than to read this Agreement for the first time), User agrees to comply with all of the terms and conditions hereof. The right to use www.prizevoucher.com is personal to User and is not transferable to any other person or entity. User is responsible for all use of Users Account (under any screen name or password) and for ensuring that all use of Users Account complies fully with the provisions of this Agreement. User shall be responsible for protecting the confidentiality of Users password(s), if any.
B. Prize Voucher Agency Pty Ltd shall have the right at any time to change or discontinue any aspect or feature of www.prizevoucher.com, including, but not limited to, content, hours of availability, and equipment needed for access or use.

2. Changed Terms

Prize Voucher Agency Pty Ltd shall have the right at any time to change or modify the terms and conditions applicable to User's use of www.prizevoucher.com, or any part thereof, or to impose new conditions, including, but not limited to, adding fees and charges for use. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on www.prizevoucher.com, or by electronic or conventional mail, or by any other means by which User obtains notice thereof. Any use of www.prizevoucher.com by User after such notice shall be deemed to constitute acceptance by User of such changes, modifications or additions.

3. Description of Services

Through its web property, Prize Voucher Agency Pty Ltd provides User with access to a variety of resources, including download areas, communication forums and product information (collectively Services). The Services, including any updates, enhancements, new features, and/or the addition of any new web properties, are subject to the TOU.

4. Equipment

User shall be responsible for obtaining and maintaining all telephone, computer hardware, software and other equipment needed for access to and use of www.prizevoucher.com and all charges related thereto.

5. User Conduct

A. User shall use www.prizevoucher.com for lawful purposes only. User shall not post or transmit through www.prizevoucher.com any material which violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law, or which, without Prize Voucher Agency Pty Ltd's express prior approval, contains advertising or any solicitation with respect to products or services. Any conduct by a User that in Prize Voucher Agency Pty Ltd's discretion restricts or inhibits any other User from using or enjoying www.prizevoucher.com will not be permitted .User shall not use www.prizevoucher.com to advertise or perform any commercial solicitation, including, but not limited to, the solicitation of users to become subscribers of other on-line information services competitive with Prize Voucher Agency Pty Ltd.
B. www.prizevoucher.com contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of www.prizevoucher.com are copyrighted as a collective work under the South African copyright laws. Prize Voucher Agency Pty Ltd owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. User may download copyrighted material for User's personal use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of Prize Voucher Agency Pty Ltd, and the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. User acknowledges that it does not acquire any ownership rights by downloading copyrighted material.
C. User shall not upload, post or otherwise make available on www.prizevoucher.com any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right and the burden of determining that any material is not protected by copyright rests with User. User shall be solely liable for any damage resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from such a submission. By submitting material to any public area of www.prizevoucher.com, User automatically grants, or warrants that the owner of such material has expressly granted Prize Voucher Agency Pty Ltd the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. User also permits any other User to access, view, store or reproduce the material for that User’s personal use. User hereby grants Prize Voucher Agency Pty Ltd the right to edit, copy, publish and distribute any material made available on www.prizevoucher.com by User.
D. The foregoing provisions of Section 5 are for the benefit of Prize Voucher Agency Pty Ltd, its subsidiaries, affiliates and its third party content providers and licensors. Each shall have the right to assert and enforce such provisions directly or on its own behalf.

6. Use-of Services

The Services may contain email services, bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, photo albums, file cabinets and/or other message or communication facilities designed to enable User to communicate with others (each a Communication Service and collectively Communication Services’). User agrees to use the Communication Services only to post, send and receive messages and material that are proper and, when applicable, related to the particular Communication Service, By way of example, and not as a limitation, User agrees that when using the Communication Services, User will not:
Use the Communication Services in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise)
Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information.
Upload, or otherwise make available, files that contain images, photographs. software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless User owns or controls the rights thereto or has received all necessary consent to do the same.
Use any material or information, including images or photographs, which are made available through the Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party.
Upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or property of another.
Advertise or offer to sell or buy any goods or services for any business purpose, unless such communication Services specifically allows such messages.
Download any file posted by another user of a communication service that User knows, or reasonably should know, cannot be legally reproduced, displayed, performed, and/or distributed in such manner.
Falsify or delete any copyright management information, such as author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
Restrict or inhibit any other user from using and enjoying the Communication Services.
Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
Harvest or otherwise collect information about others, including email addresses.
Violate any applicable laws or regulations.
Create a false identity for the purpose of misleading others.
Prize Voucher Agency Pty Ltd has no obligation to monitor the Communication Services. However, Prize Voucher Agency Pty Ltd reserves the right to review materials posted to the Communication Services and to remove any materials in its sole discretion. Prize Voucher Agency Pty Ltd reserves the right to terminate User’s access to any or all of the Communication Services at any time, without notice, for any reason whatsoever. Prize Voucher Agency Pty Ltd reserves the right at all times to disclose any information as it deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Prize Voucher Agency Pty Ltd's sole discretion.
Materials uploaded to the Communication Services may be subject to posted limitations on usage, reproduction and/or dissemination. User is responsible for adhering to such limitations if User downloads the materials.
Always use caution when giving out any personally identifiable information in any Communication Services. Prize Voucher Agency Pty Ltd does not control or endorse the content, messages or information found in any Communication Services and, therefore, Prize Voucher Agency Pty Ltd specifically disclaims any liability with regard to the Communication Services and any actions resulting from User's participation in any Communication Services. Managers and hosts are not authorized Prize Voucher Agency Pty Ltd spokespersons, and their views do not necessarily reflect those of Prize Voucher Agency Pty Ltd.

7. Member Account, Password, and Security

If any of the Services requires User to open an account, User must complete the registration process by providing Prize Voucher Agency Pty Ltd with current, complete and accurate information as prompted by the applicable registration form. User also will choose a password and a user name. User is entirely responsible for maintaining the confidentiality of User's password and account. Furthermore, User is entirely responsible for any and all activities that occur under User's account. User agrees to notify Prize Voucher Agency Pty Ltd immediately of any unauthorized use of User's account or any other breach of security. Prize Voucher Agency Pty Ltd will not be liable for any loss that User may incur as a result of someone else using Users password or account, either with or without User’s knowledge. However, User could be held liable for losses incurred by Prize Voucher Agency Pty Ltd or another party due to someone else using User’s account or password. User may not use anyone else's account at any time, without the permission of the account holder.

8. Materials Provided to Prize Voucher Agency Pty Ltd or Posted at any of its Websites

Prize Voucher Agency Pty Ltd does not claim ownership of the materials User provides to Prize Voucher Agency Pty Ltd (including feedback and suggestions) or post, upload, input or submit to any Services or its associated services for review by the general public, or by the members of any public or private community, (each a Submission and collectively Submissions). However, by posting, uploading, inputting, providing or submitting (“Posting”) User's Submission User is granting Prize Voucher Agency Pty Ltd, its affiliated companies the necessary permission to use User's Submission in connection with the operation of their Internet businesses (including, without limitation, all Prize Voucher Agency Pty Ltd Services), including, without limitation, the license rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat User's Submission, to publish User’s name in connection with User’s Submission: and the right to sublicense such rights to any supplier of the Services.
No compensation will be paid with respect to the use of User's Submission, as provided herein. Prize Voucher Agency Pty Ltd is under no obligation to post or use any submission User may provide and Prize Voucher Agency Pty Ltd may remove any Submission at any time in its sole discretion. By posting a Submission, User warrants and represents to own or otherwise control all of the nights to User's Submission as described in these Terms of Use including, without limitation, all the rights necessary for User to provide, post, upload, input or submit the Submissions.

9. Disclaimer of Warranty: Limitation of Liability

A. User expressly agrees that use of www.prizevoucher.com is at User’s sole risk. Neither Prize Voucher Agency Pty Ltd, its affiliates nor any of their respective employees, agents, third party content providers or licensors warrant that www.prizevoucher.com will be uninterrupted or error free; nor do they make any warranty as to the results that may be obtained from use of www.prizevoucher.com, or as to the accuracy, reliability or content of any information, service, or merchandise provided through www.prizevoucher.com
B. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line, failure, theft or destruction or unauthorized access to , alteration of, or use of record whether or breach of contract, negligence, or under any other clause of action. User specifically acknowledges that Prize Voucher Agency Pty Ltd is not liable for the defamatory, offensive or illegal conduct of other users or third-party and that the risk of injury from the foregoing rests entirely with User.
C. Neither Prize Voucher Agency Pty Ltd, nor its affiliates, information providers or content providers shall be liable regardless of the cause or duration for any errors, inaccuracies, or other defect in, unauthenticated of the information contained within www.prizevoucher.com, or for any claims or losses arising there from or occasioned thereby. None of the foregoing parties shall be liable for any third-party claims or losses of any nature, including, but limited to, lost of profits, punitive or consequential damages.

10. Links to Third Party Sites

The links in the area will let you leave Prize Voucher Agency Pty Ltd’s site. The linked sites are NOT under control of Prize Voucher Agency Pty Ltd and Prize Voucher Agency Pty Ltd is not responsible for the content of any linked site or any link contained in a linked site, or any changes or updates to such site. Prize Voucher Agency Pty Ltd is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Prize Voucher Agency Pty Ltd of the site.
Prize Voucher Agency Pty Ltd, is a distributor (and not a publisher) of content supplied by third parties and Users. Accordingly, Prize Voucher Agency Pty Ltd has no more editorial control over such content than does a public library, bookstore, or newsstand. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, Users or any other user of www.prizevoucher.com, are those of the respective author(s) or distributor(s) and not of Prize Voucher Agency Pty Ltd. Neither Prize Voucher Agency Pty Ltd nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose.

11. Indemnification

User agrees to defend, indemnify and hold harmless Prize Voucher Agency Pty Ltd, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use of Prize Voucher Agency Pty Ltd by User or Users Account.

12. Voucher Redemption

By redeeming your voucher, you agree to the following:
This offer is only open to residents of South Africa aged 18 or over for new bookings only (permission required for minors).
Only one voucher may be used per person, per household and per booking group. (A group is defined as more than one person accompanying the voucher holder).
The voucher will be valid for a period of 3 years from the date of purchase, however the voucher must be booked before the validity end date printed on the voucher.  
An e-mail confirmation will be sent to you detailing your booking details. The Prize Voucher Agency Pty Ltd must be presented on arrival. Prize Voucher Agency Pty Ltd, the promoter and its Authorised Agents cannot accept any liability for any failure to present proof of the voucher at the venue by the customer on arrival, which may result in refusal to accept the booking.
Please note that although vouchers are valid for a 3 year period, the value of the voucher depicts the amount Prize Voucher Agency Pty Ltd is contributing towards the particular service, offering, package or product stipulated on the voucher. Any increases in value or cost of the voucher offering (due to inflation or any other reason) at the time of redemption by the voucher holder will be at the voucher holder’s own cost and responsibility. The voucher is therefore a contribution and does not include offering or supplier increases.
There will be a mandatory R150 charge if a booking is cancelled or amended. Prize Voucher Agency Pty Ltd reserves the right to charge R150 (or equivalent currency) per booking if you fail to arrive on your chosen date.
Prize Voucher Agency Pty Ltd reserves the right to replace the offer with another of greater or equal value.
This offer is subject to availability.
Neither Prize Voucher Agency Pty Ltd nor its agents or distributors will have any liability in relation to this promotion.
Prize Voucher Agency Pty Ltd, its agents or distributors cannot replace any lost, stolen, or damaged vouchers, and reserve the right to amend any details without notice.
This voucher is not transferable and cannot be sold, resold or redeemed for cash.
Clients need to live or work within 35km radius to the supplier venue.

13. Online Shop

Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling charges as a result of such errors. Please also ensure that someone is available to sign for and receive your goods at the time of delivery. It will be deemed that you as the purchaser assign without prejudice and without a proxy to a party other than yourself to sign for your goods at your specified and confirmed delivery address should you be or not be present at time of delivery.
You accept that Prize Voucher Agency Pty Ltd does not have to prove that you personally received the delivery of such goods.  You agree that we would only be required to prove that someone not necessarily yourself signed for the goods at your specified and confirmed delivery address. Although we monitor every purchase order to ensure your package is delivered.
Should you have not received your delivery of goods after 24 hours of the expired delivery period you would need to contact us within a maximum of 48 hours. Should you fail to notify us of none delivery within the given period you agree that it would be deemed that you received the purchased goods.
Delivery of products purchase through the online store is subject to the geographical delivery framework as determined by our courier partner. Should your delivery address fall into one of these categories, you will be liable for any additional costs incurred in delivery, storage and or returning the parcel. (Category list as follows; plots, farms, mines, military bases, major chain stores, power stations, game reserves and lodges and harbours).
A. Failed delivery:
We will notify you of a failed delivery i.e.: whereby no one was at the specified delivery address to receive and sign for the goods at the time of delivery. We will endeavour to reschedule the delivery with you within 24 – 48 hours; however you may be liable if any additional handling charges are incurred for a re-delivery.        
B. Incorrect goods delivered:
In the unfortunate event that you receive a delivery whereby the goods and or its quantity delivered to you does not match your products and it’s quantity as per your purchase order, you agree to notify us immediately upon receipt of such delivery on 011 022 4348 or via mail This email address is being protected from spambots. You need JavaScript enabled to view it.,to have the incorrect goods collected and the correct goods delivered to you.
 C. Damaged Goods delivered:
Please notify us within 24 hours of receipt of delivery on 011 022 4348, in the regrettable event that you receive a damaged product. We will do our utmost best to have the damaged product collected and a new product delivered to you with 14 days (weekdays only).
Delivery will be effected within 14 days after your online purchase.
We deliver on Monday to Friday from 08h00 to 17h00 to both business and residential addresses.
No deliveries on a Saturday and Sunday and any Public Holiday
Returns & Refunds:
If you are for any reason dissatisfied with an item purchased from our website the good may be returned. Goods that are defective, damaged or if the product supplied is not the same product as what was ordered, must be returned to us within a period of 1 month after delivery.
Courier fees for collections and deliveries of goods to be returned are at your own expense and please package it carefully so that it does not become damaged.
Please include the order number with any return.
Products less the R50 may not be returned once purchased for a credit or a refund.

14.  Permission to talk to you

Prize Voucher Agency Pty Ltd would like to keep the customer updated about new partner, competitions, exclusive promotions, announcements and other marketing information. Should you at any point no longer want to receive communications from Prize Voucher Agency Pty Ltd, an unsubscribe link is provided at the bottom of all communications so that you may OPT OUT of receiving any such information from Prize Voucher Agency Pty Ltd at your own discretion

Print Email


Please fill in the form below with as much detail as you can and we will get back to you as soon as possible.

1 + 4(In the input below write the result of the sum.)